Return & Refund Policy

You may contact customer service to cancel your order at any time before the product is shipped or produced, and we will process a full refund. Once the product has been shipped, the order cannot be canceled. 

We accept returns within 14 days of receiving the product, provided the following conditions are met:
· The product is unused, in its original condition, with all accessories and packaging intact.
· A valid proof of purchase is provided.
· Customized or personalized products are not eligible for returns without cause. 

Step 1: Contact customer service (contact@urevo.com) to obtain the return address and instructions.
Step 2: Ship the product back to the designated address. We recommend keeping the shipping proof.
Step 3: We will inspect the returned product within 2–3 business days of receipt and notify you via email regarding the return status.

· Refunds will be issued to the original payment method and are expected to be received within 2–3 business days after approval.
· If the return is due to product quality issues, shipping errors, or damage during transit, we will cover all shipping costs.
· If the return is due to personal reasons (e.g., not satisfied, size mismatch), you will be responsible for the return shipping costs. If a reshipment is needed, we will cover the reshipping logistics costs.